POLICIES

 

PRODUCTION TIME & AVAILABILITY

All Pamela Card Jewelry pieces are made to order and may take up to 2 weeks for production prior to shipping. Please note that we aim to fulfill your order in a punctual manner. However, due to the fact that our designs are all made by hand, we ask that all customers be familiar with the 2 weeks production window.

 

SHIPPING & DUTIES

We insure all packages at their full value to protect your merchandise in case of loss.

Please note, we are not responsible for international taxes and duties. In the event of a return or exchange the taxes, duties and shipping fees will not be refunded. 

 

RETURN

We do not accept returns as all of our jewelry is custom made by hand. That stated, there are particular exceptions to this policy. Please feel comfortable to contact contact@pamelacardjewelry.com to discuss your specific situation. In particular circumstances we will allow exchanges.